Our Policy

Shipping Policy

We ship across India and selected international locations.

Processing Time: 5-10 business days after order confirmation. 

Shipping Time:

  • Domestic: 5–7 business days
  • International: 10–15 business days

Tracking: All orders come with a tracking number which will be shared via email.

Delays: Shipping times may vary due to holidays or unforeseen events.

Returns and Refund Policy

OuAt Vivasvan Arts, we strive for 100% satisfaction.

Returns: Returns are accepted within 7 days of delivery for damaged or incorrect items. Items must be unused and in original packaging.

Refunds: Refunds will be processed within 5–10 business days once the return is received and inspected.

Non-Returnable Items: Customized or sale items cannot be returned unless defective.

Contact: For all refund and return queries, reach us at refund@vivasvanarts.com.