Shipping Policy
We ship across India and selected international locations.
Processing Time: 5-10 business days after order confirmation.
Shipping Time:
- Domestic: 5–7 business days
- International: 10–15 business days
Tracking: All orders come with a tracking number which will be shared via email.
Delays: Shipping times may vary due to holidays or unforeseen events.
Returns and Refund Policy
OuAt Vivasvan Arts, we strive for 100% satisfaction.
Returns: Returns are accepted within 7 days of delivery for damaged or incorrect items. Items must be unused and in original packaging.
Refunds: Refunds will be processed within 5–10 business days once the return is received and inspected.
Non-Returnable Items: Customized or sale items cannot be returned unless defective.
Contact: For all refund and return queries, reach us at refund@vivasvanarts.com.