Vivasvan Arts
Our Policies
Transparency, trust, and our commitment to your experience.
Shipping Policy
✦
📦
Coverage
We ship across India and selected international locations.
⏱️
Processing Time
Orders are processed within 5–10 business days after order confirmation.
✈️
Shipping Time
- Domestic: 5–7 business days
- International: 10–15 business days
📍
Tracking
All orders come with a tracking number, which will be shared via email.
⚠️
Delays
Shipping times may vary due to holidays or unforeseen circumstances.
Returns & Refunds
At Vivasvan Arts, we strive for 100% customer satisfaction.
Returns
Returns are accepted within 7 days of delivery only for:
- Damaged items
- Incorrect items received
Conditions:
- Product must be unused
- Product must be in original packaging
Refunds
Refunds are processed within 5–10 business days after the returned item is received and inspected.
Non-Returnable Items
The following cannot be returned unless defective:
- Customized products
- Sale items